shipping + returns

Our packages are usually brought to you by DHL, in exceptional cases we use TNT, UPS or Hermes. We try to get your package to you as soon as possible, ideally within 1 week after receipt of your payment.

Of course, you can return or exchange your order within two weeks. Only individual sheets of gift wrap are excluded from returns.

As a small business, we kindly ask for your understanding that return shipping costs are your responsibility, unless we made a mistake (for example, you received the wrong or a faulty product).

Please let us know about your return by email at hello@pleasedtomeet.de.

Then send your parcel to: